SHIPPING, RETURNS & EXCHANGES

Aquilla Swimwear offers FREE standard shipping Worldwide. 

We understand things happen and you may need to return or exchange an item bought. Please read our return and exchange policy below. 

RETURN & EXCHANGE POLICY

All purchases from www.aquillaswimwear.com (except those marked as sale) are eligible for a full refund or to be exchanged, if returned within days 30 of receiving the merchandise as long as it has not been:

  • Worn
  • Washed
  • or Damaged in any way

The returned or exchanged item must be accompanied by original sales receipt, tags attached, sanitary liners in place, and needs to be sent back in the original Aquilla Swimwear pouch.

Fill out the RETURN & EXCHANGE form provided with your invoice and item. If you have lost your RETURN & EXCHANGE form, you may download a new form from www.aquillaswimwear.com

There is no guarantee we will have your desired exchange piece in the desired size or color, in that case you will receive a refund for the item you have returned.

Once we receive the item, we will process your return/exchange within 14 business days. Once processed you will receive an email confirming that the refund / exchange has been processed. Also, it is important to note that it can take between 10-60 business days, to see the amount refunded back in your account.

Please note, customers are responsible for returns and exchange shipping label costs. We will not accept merchandise sent to us that was not post marked within 30 days of receiving the purchase.

DOWNLOAD FORM HERE 

By placing an order on www.aquillaswimwer.com, you are agreeing to the Returns and Exchanges Policy.